hbjie Privacy Policy

Introduction and Scope

hbjie ("we", "our", or "platform") operates a reliable online betting and casino service for users in Bangladesh. This privacy policy explains what information we collect from you when you use our website hbjie.lat ("site"), how we use that information, and how we keep it secure.

By accessing this site or registering an account, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

This privacy policy is connected to hbjie's Terms and Conditions and Responsible Gaming Policy and should be read together with them.

What Information We Collect

hbjie collects your information in various ways. Below is a detailed breakdown of the information we collect:

4.1 Registration and Identity Information

When you create an account on hbjie, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number (for verification)
• Residential address
• ID document details (National ID / Passport / Driving License) — only when identity verification is required

4.2 Financial and Transaction Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, or Rocket account numbers (full numbers are not stored)
• Bank account details (for bank transfers)
• Transaction history of all deposits and withdrawals
• Betting and gaming activity history

4.3 Technical and Usage Information

We automatically collect the following information:

• IP address and device identification details
• Browser type and version
• Operating system information
• Visit times, page view patterns, and click history on the site
• Cookie and session data
• Referral source (where you came from to reach our site)

4.4 Communication Information

When you contact our support team or use live chat, the content and timing of that conversation may be recorded.

Purpose of Data Use

hbjie uses the information collected about you for the following purposes:

Data Disclosure and Sharing

hbjie does not sell your personal information to third parties or share it for commercial purposes. However, information may be disclosed in the following limited cases:

6.1 Service Provider Partners

Necessary information is shared with trusted third parties who operate payment gateways, identity verification services, and technical infrastructure. These partners may only use the information in accordance with our instructions and may not use it for their own purposes.

6.2 Game Providers

Only the limited information necessary to operate gaming services is shared with Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and other game providers.

6.3 Legal Obligations

We may be required to provide information to relevant authorities due to court orders or legal obligations. In such cases, we will only provide the information that is legally required.

6.4 Business Transfer

If hbjie's operations or assets are transferred as part of a merger or acquisition in the future, user information may also form part of that transaction. In such cases, we will notify users in advance.

Cookies and Tracking Technologies

hbjie uses cookies and similar technologies to operate the site properly. Cookies are small text files stored in your browser that help personalize your experience.

7.1 Essential Cookies

These cookies are essential for the site to function correctly. They include maintaining login sessions, security tokens, and saving language preferences. Disabling these cookies may prevent you from using the site.

7.2 Functional Cookies

These cookies remember your preferences, such as gaming settings and display preferences. They are used to improve your ease of use.

7.3 Analytical Cookies

We use analytical cookies to monitor site performance and analyze user behavior. This information is collected completely anonymously.

7.4 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some parts of our service to stop working properly.

Data Security Measures

hbjie applies the highest standard security measures to protect your information. Our security framework consists of the following layers:

• SSL Encryption: All data transmission on the site is protected through SSL/TLS encryption technology, which prevents third parties from intercepting information.
• Encrypted Storage: Sensitive information, particularly financial data and passwords, is stored using industry-standard encryption algorithms.
• Access Controls: Only authorized personnel will have access to user information, and all access is logged.
• Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in our systems.
• Two-Factor Authentication: Two-Factor Authentication (2FA) is available to enhance account security.
• Data Backups: Regular backups are maintained to ensure data recovery in the event of a system failure.

Although we apply the highest security measures, it is not possible to claim that any data transmission over the internet is 100% secure. You also have a responsibility to keep your password confidential and to contact us immediately if you notice any suspicious activity.

Data Retention Period

hbjie does not retain your personal information beyond the necessary time period. Retention periods are determined according to the following criteria:

9.1 Active Account Information

Your information will be retained for as long as your account remains active. Even after an account becomes inactive, certain specific information may be kept for a defined period for legal and regulatory requirements.

9.2 Transaction Information

Records of financial transactions are retained for an extended period, as compliance with anti-fraud and anti-money laundering regulations is required.

9.3 Technical Log Data

IP addresses, login logs, and session data are generally retained for a short period, unless longer retention is required for specific security reasons.

9.4 After Account Closure

If you request to close your account, we will take steps to delete or anonymize your personally identifiable information as quickly as possible. However, some information may need to be retained for a defined period due to legal obligations.

Your Data Rights

hbjie is committed to giving its users as much control as possible over their own information. You have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right of Rectification: If there is incorrect or outdated information in your account, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, however some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Opt Out of Marketing Communications: You may unsubscribe from our marketing communications at any time.
• Right to Lodge a Complaint: If you believe we have not handled your information correctly, you may contact us or the relevant authority.

To exercise these rights, email [email protected] or contact our 24/7 live chat support.

Third-Party Services and Links

hbjie's platform may not contain links to third-party sites, however some third-party technical services are used to operate our services correctly. These third parties have their own privacy policies and we are not responsible for their policies.

Payment gateways such as bKash, Nagad, and Rocket have their own privacy policies. During payment processing, your information will also be governed by the policies of these providers.

Similarly, Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game providers have their own privacy practices related to their gaming technology.

Policy Changes and Updates

hbjie may update this privacy policy from time to time. Changes to this policy may be necessary due to business changes, legal requirements, or technological developments.

For significant changes, we will notify you via a notice on the site or to your registered email address. Continuing to use the service after a notice has been given will be considered acceptance of the updated policy.

We recommend that you visit this page regularly and stay updated on any changes.

Protection of Minors

hbjie provides services only to individuals aged 21 or older. We do not intentionally collect any information from minors.

If we learn that a minor has registered on our platform, we will immediately close that account and delete the information collected. If you believe a minor has registered on our site, please contact [email protected] immediately.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy or the handling of your information, please contact us:

For more information, read our Terms and Conditions and Responsible Gaming Policy. For general questions, see our FAQ page.